President & CEO, Your Neighbourhood Credit Union
Lisa Colangelo is the President & Chief Executive Officer of Your Neighbourhood Credit Union (YNCU), a role she has held since September 2024. With over 20 years of executive leadership experience across banking and insurance, Lisa brings a strong track record of strategic growth, transformation, and delivering exceptional member experiences.
She began her career in financial services as a part-time teller while attending York University and has since held progressive roles in Branch Banking, Strategy, Operations, Learning & Development, and Contact Centres. Her leadership journey includes roles at TD Bank and Coast Capital Savings, and most recently as Chief Strategy and Customer Experience Officer at Western Financial Group, where she led enterprise strategy, transformation, analytics, enablement, marketing, brand, community, and customer experience.
Having now returned to the credit union sector, Lisa is energized by the opportunity to lead with purpose. She recently completed her Master of Business Administration at Dalhousie University and brings a people-first approach to leadership, one rooted in community impact, collaboration, and innovation. As President & CEO of YNCU, Lisa is focused on guiding the organization through a period of meaningful transformation, helping to shape a bold and sustainable future for YNCU’s people, members, and communities.